KYC Process

To ensure smooth customs clearance, we require all customers to complete a one-time Know Your Customer (KYC) registration with the courier company.

KYC Requirements

any ONE is valid, where the :

  • KYC of a family member, if needed. The shipment will be rebooked accordingly.
  • For any KYC-related questions, email us at Support@kaura.com

Delivery Timelines

  • 7–10 days (with correct KYC submitted)
  • Up to 4 weeks (without KYC)

Tip: Not sure about timelines? Email us in advance with your product details for the estimated delivery time before placing your order.